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Pick Our Brains

Chat with a dedicated agent

Opening Hours :
  » Monday-Friday - 9am-8pm

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Customer Comments


  • Michael

    The guy who I spoke to was polite very helpful and under understood what I wanted he wasn’t pushy just to get a sale. I will be back again when am due for upgrade thank you - Bangor

  • Lorraine

    Was extremely happy with Rhuan customer service and also a young lady called Sid . Both were friendly approachable and helped me get my iPhone. You don't get genuine customer service a lot now so I appreciate their efforts. - Bullring

  • David

    I am very happy with my chosen network good connection in areas where I had problems with other networks in the past. I can not praise the girl who helped me with my purchase enough very helpful knowledgeable and polite. - Kingswood

  • Rachel

    The sales lady was lovely. Excellent, she does her job very well I will go back to her when I want to upgrade my phone. Excellent service. - Cheltenham

  • Stacie

    Extremely helpful, they set up my phone for me as I didn't know how to do it, they also gave me a free starter pack which came in useful. I also went back there as I needed something doing with my phone and they sorted it for me. - Blackpool

  • Sabrina

    Went in to sort out problem with pay as you go phone. The lady assistant was extremely helpful and friendly knew what she was talking about with no jargon. - Norwich

  • Anna

    I didn't have a clue about any phone or what was best for me. The guys in the shop were quick to sort me out and have continued to help with my questions when I have popped back in the shop.. - Chelmsley Wood

  • Mohammed

    Excellent and supportive customer service from the Oaktree staff. Those sales guys deserve all the good that’s coming to them! - Chingford SISD

  • Xavier

    Got the phone I wanted with a good tariff, with no fuss. The guy that served me was a top bloke and did everything he could for me and was really helpful.- Maidenhead

  • Jessica

    The phones 4 you store in St Marks in Lincoln was fantastic . Emma and Dion were extremely helpful in explaining the set up of the micro sim for my iPhone 4s. I could not have asked for a better service and they deserve to be commended for their excellent customer service! Outstanding! 100% - Lincoln

  • Mandy

    The member of staff was informative. Greg was particularly helpful and it was a very good experience and transaction many thanks. - Bromsgrove

  • Jamie

    The lady, Karen who looked after me in your shop done a brilliant job , made me feel welcome and was extremely helpful . A big thank you to her, for making me feel well and truly looked after. - Norwich

  • Alex

    Victor at Dunstable store was really good really helped in everyway possible to make sure I got the best possible price plan and the service was excellent. - Dunstable

  • Rebecca

    My visit to the store was fantastic. Really helpful, friendly and down to earth staff. Made me feel at ease when making my decision. We had a good old giggle which made a change! - Dunfirmline

  • Clare

    The service I received when buying my phone was friendly and helpful! They listened to what I wanted and used and offered me the best deal! I would could back again as I have preciously got contracts with Phones 4u. - Preston

  • Lisa

    Kelly W - Phones 4u are an excellent customer service company compared to other companies I have dealt with! - Customer Service

  • Julie

    Sam G - Sam, that's very helpful many thanks you have been the best online chat person ever - Customer Service

  • Emma

    Becky F - Thats great, thank you very much for all your help Becky F i shall give them a call, you've been a fantastic help thank you :) - Customer Service

  • Hopkin

    Becky B - Just wanted to say thanks very much for a fantastic service. Becky B was most helpful yesterday. - Customer Service

  • Kirsty

    Becky B - You've been amazing thank you so much!!!! - Customer Service